Isle Royal replacement glass
by Mrs. Nulton
(Stoystown , PA)
We have ordered your product on 2/15/19 and within two weeks this glass broke after contacting Stove 4 Less the stated maybe we tightened it to tight so we ordered another glass in April and installed with much care and broke within 24 hours. When reaching out to Stove 4 Less they reached out to you as there supplier and was told there is no warranty due to installation varies and could cause issues, so no refund or replacement. If this was an issue why is there no directions included in the delivery of this part? Especially since it is directly shipped from your company?
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