How long before I receive my order?
Most orders placed Monday - Friday will ship same or next day that it is placed. If ordered Ground Service, 2-5 days is typical for arrival.
How is the glass packed?
We wrap the glass in foam and ship it in a durable box to ensure the safe delivery of your glass. All shipments are insured by us.
Do you ship to P.O. boxes or APO/AP addresses?
Yes we do ship to both P.O. boxes and APO/AP addresses.
Do you ship to Alaska or Hawaii?
Yes. These orders are shipped "Flat Rate" unless other arrangements are made. Please contact us
for the best available rates.
Do you ship Internationally?
We ship to United States and Canada. Please contact us
for shipping to any other country.
Will you ship to a different address or drop ship to my customer?
Yes we can ship to any address within the U.S. & Canada
What about placing an order with Next Day Shipping?
Next Day Shipping orders are made a priority. Ceramic glass and gasket sales can go out Next Day, but Tempered glass orders cannot. Keep in mind "Next Day Shipping" means next business day. So an order placed on Monday before 2pm should arrive on Tuesday. But an order placed Monday at 2:30pm would arrive on Wednesday. An order placed before 2pm on Friday would arrive on Monday. An order placed at 2:30 pm on Friday would not arrive until Tueday. Times are Central Time. 2:pm is our processing cut off time.
How can I track my shipment?
Your tracking information will be emailed to you when your order is processed.
Can i get my order any faster?
Yes, you can select - 3 day, 2 day or next day shipping. Expedited order are a priority, but keep in mind 2:pm Central time is our cut off. Any orders placed after that will be one day longer. And weekends do not count. For example: An order that is placed on Monday afternoon at 4pm with 2 day shipping, will not ship out until Tuesday at 2pm. and would arrive on Thursday. If it was ordered on Saturday, it would not go out until Monday at 2:pm and arrive on Wednesday.